Legal

Privacy policy

This policy explains how we collect, use, and protect your personal information when you engage with us, such as visiting our website, buying something, or interacting with us in other ways.

When we collect your information

We collect information about you when you:

  • visit our website or use our app,

  • buy something from us or create an account,

  • talk to us through social media, email, or phone,

  • enter a competition or take a survey,

  • share your thoughts or write a review.

What information we collect

We collect information like your name, email, address, phone number, and payment details. We also track what you do on our website, like the pages you visit and how long you stay. If the law says we have to, we may ask for your identification (ID).

How we use your information

We use your information to:

  • send you the things you buy,

  • tell you about our products, services, and offers.

  • make our website better,

  • keep your account safe,

  • comply with our legal obligations.

Why we use your information

We use your information to personalise your experience, fulfill our contracts, and meet our legal obligations. We may also use it for marketing communications. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.

How we protect your information

We keep your information safe using encryption and secure servers. Only authorised people can access your data. We never store sensitive information like credit card numbers

Who we share your information with

We do not sell or rent your information. We only share it with partners who help us run our business, like search engines, payment, printing and shipping companies. If the law says we have to, we may share your information.

Your rights

You have the right to:

  • see your information and correct it,

  • opt out of marketing communications,

  • ask us to delete your information,

  • stop us using your data.

How long we keep your information

We keep your information for as long as we need it to provide you with a service or comply with our legal obligations.

Cookies

We use cookies to improve your experience on our website. You can manage or delete these cookies through your browser settings.

Contact us

If you have questions or concerns about your data, you can contact our team at privacy@cubbieandco.shop. If you're not happy with our response, you can contact the Information Commissioner’s Office (ICO).

Changes to our Privacy policy

We can change these policy at any time without telling you. Check back often. If you keep using our website after we make changes, it means you accept the new policy.

This privacy policy was last updated on: 5 November 2024.

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